Refund policy

RETURNS & EXCHANGES

1. RETURNS & EXCHANGES

Refunds are only accepted while the courier is present at the time of delivery. Once the courier leaves, refund requests will no longer be accepted.

Exchanges can still be requested after delivery through our Exchange Portal website.

Simply submit your request through the portal, and our team will review it.

2. DAMAGED ITEMS

If your item arrives damaged or has a manufacturing issue, contact us immediately with clear photos of the issue.