Terms of service

TERMS OF SERVICE

1. GENERAL
By placing an order with ARKAN, you agree to these Terms of Service. ARKAN reserves the right to update these terms at any time.

2. ORDERS & PAYMENT
All prices are listed in EGP. We accept Cash on Delivery (COD) and other payment methods shown at checkout. Orders are subject to availability and confirmation.

3. SHIPPING
See our Shipping Policy for delivery times, fees, and delivery inspection details.

4. RETURNS & EXCHANGES
See our Returns & Exchanges policy for refund and exchange terms.

5. WHATSAPP COMMUNICATIONS
By placing an order with ARKAN, you agree to receive order confirmations, delivery updates, and related order communications via WhatsApp, using the phone number you provide at checkout. We do not use WhatsApp for marketing messages outside of your order unless you separately opt in.

6. CONTACT
For any questions about these terms, contact us at arkan.closerver@gmail.com.